Hospitality isn’t a basket of snacks — it’s a system
You can’t scale a great experience with granola bars and wine. If you want repeat guests and 5-star reviews, hospitality has to be a system.
Stop Competing on Airbnb — Build a Brand People Search For
Every STR host is fighting for scraps on Airbnb. Want more control, more bookings, and more margin? Then build a brand people actually search for.
No one cares how “Cozy” your rental is.
Your listing says “cozy” like the other 9,000 in your market. Here’s what to write instead — and why lazy words are killing your brand.
Everyone’s obsessing over AI — but your guests still don’t get a welcome email
You're not ready for AI if your guests are still asking where the Wi-Fi is. Let's fix the basics before chasing buzzwords.
